Cookie Policy
Last Updated: January 26, 2025
This Cookie Policy explains how Merdio ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at merdio.com (the "Website"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control or delete them.
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners. They help improve your browsing experience by remembering your preferences and enabling certain functionalities.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used to remember your preferences or actions across multiple browsing sessions. Session cookies are deleted from your device when you close your browser.
How We Use Cookies
We use cookies for various purposes, including:
Essential Operations: To enable core functionality of our Website, including access to secure areas, user authentication, and maintaining your session as you navigate through different pages.
Performance and Analytics: To understand how visitors interact with our Website by collecting information about pages visited, time spent on pages, navigation paths, and any errors encountered. This helps us improve the performance and usability of our services.
Functionality: To remember your preferences and settings, such as language selection, display preferences, and other customization options that enhance your user experience.
Marketing and Advertising: To deliver relevant content and advertisements based on your interests and to measure the effectiveness of our marketing campaigns.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our Website and enable you to access and use its features. Without these cookies, certain services you have requested cannot be provided. These cookies do not collect information that could be used for marketing purposes or to remember where you have been on the internet.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session and authentication state | Session |
| security_token | Prevents cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie preferences | 12 months |
Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, including which pages are visited most often and whether users receive error messages. The information collected by these cookies is aggregated and anonymous. We use this data to improve how our Website works and to understand user behavior patterns.
| Cookie Name | Purpose | Duration |
|---|---|---|
| analytics_id | Tracks visitor interactions and page views | 24 months |
| performance_metrics | Monitors Website loading times and performance | 12 months |
Functionality Cookies
These cookies allow our Website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Remembers your language and display settings | 12 months |
| video_player_settings | Stores webinar playback preferences | 6 months |
Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are typically placed by advertising networks with our permission. They remember that you have visited our Website and share this information with other organizations such as advertisers.
| Cookie Name | Purpose | Duration |
|---|---|---|
| ad_tracking | Tracks effectiveness of marketing campaigns | 12 months |
| user_profile | Creates profiles for targeted advertising | 24 months |
Third-Party Cookies
In addition to our own cookies, we may use various third-party cookies to report usage statistics of our Website, deliver advertisements, provide social media features, and enable interactive communication tools for our webinar platform.
Third-party service providers who may set cookies through our Website include:
Analytics Providers: We use third-party analytics services to help us understand how users engage with our Website and to improve our services.
Advertising Networks: Third-party advertising partners may use cookies to show you advertisements on other websites based on your visit to our Website.
Social Media Platforms: Social media cookies enable you to share content from our Website on social networks and may track your activity across different websites.
Webinar Technology Providers: We use third-party platforms to deliver live broadcasts and interactive features, which may set cookies to ensure proper functionality.
Please note that we do not control these third-party cookies and their use is governed by the privacy policies of the third parties providing them. We encourage you to review the privacy policies of these third-party service providers.
How to Control and Delete Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through various methods:
Cookie Consent Tool
When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or reject different categories of cookies. You can modify your preferences at any time by accessing the cookie settings tool available on our Website.
Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. The method for disabling cookies varies by browser. You can usually find cookie management options in your browser's preferences or settings menu.
Please be aware that if you choose to disable cookies, some features of our Website may not function properly, and your user experience may be limited. Specifically, you may not be able to access certain areas of the Website, maintain login sessions, or use personalized features.
Browser-Specific Instructions
For specific instructions on how to manage cookies in your browser, please consult your browser's help documentation or visit the browser provider's website.
Mobile Device Settings
For mobile devices, you can manage cookie preferences through your device settings. The process varies depending on your device type and operating system.
Do Not Track Signals
Some web browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. At this time, our Website does not respond to "Do Not Track" signals or similar mechanisms. However, you can still control cookies through the methods described above.
Web Beacons and Pixel Tags
In addition to cookies, we may use other tracking technologies such as web beacons (also known as pixel tags or clear GIFs). These are small graphic images embedded in web pages or emails that work in conjunction with cookies to track user activity, measure the effectiveness of communications, and gather usage statistics.
Web beacons are typically invisible to users and allow us to count users who have visited certain pages, opened emails, or accessed specific content. The information collected through web beacons may include IP addresses, browser types, time of access, and whether certain actions were completed.
Local Storage and Similar Technologies
We may also use local storage technologies, such as HTML5 local storage and IndexedDB, to store information on your device. These technologies are similar to cookies but can store larger amounts of data and are not transmitted to our servers with every request. We use local storage to enhance performance, cache content for offline access, and improve the functionality of our webinar platform.
You can manage local storage through your browser settings, typically in the same location where you manage cookies.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our Website after any changes to this policy constitutes your acceptance of the updated terms.
If we make material changes to how we use cookies, we will provide prominent notice on our Website or notify you directly through other communication channels before the changes take effect.
Contact Information
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us using the following information:
Merdio
1055 Rue Ducas #3
Lasalle, Quebec H8N 2V5
Canada
Email: info@merdio.com
Phone: +15196032144
We will respond to your inquiries as promptly as possible and work with you to address any concerns you may have about our cookie practices.
Additional Information
Cookie Lifespan
Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period specified in the cookie or until you manually delete them. The duration of each cookie is listed in the tables above.
First-Party vs Third-Party Cookies
First-party cookies are set directly by our Website and can only be read by our Website. Third-party cookies are set by domains other than the one you are visiting and are used by external services we integrate into our Website.
Cookie Security
We implement appropriate security measures to protect the information collected through cookies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect information from children through cookies or any other means. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Information collected through cookies may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our Website, you consent to the transfer of information to other countries.
Your Rights
Depending on your location, you may have certain rights regarding the information collected through cookies, including the right to access, correct, delete, or object to the processing of your information. To exercise these rights, please contact us using the information provided above.